This location seems to be a reliable real estate and property management company. Most of the clients reported having a positive experience with the team, especially with Jeff Copeland, who was praised for his responsiveness, professionalism, and expertise in the local market. Clients appreciated the company's use of technology to make rent collection and repair processes seamless. Some clients also mentioned that the company went above and beyond to provide excellent customer service.
However, one client reported a negative experience with the company, citing poor maintenance and a lack of responsiveness to their concerns. Another client had a more mixed experience, stating that the company was good but had some issues with updating the apartments. There is one case where a client was evicted after being taken into custody by the SWAT team and was not given a chance to retrieve their belongings, which resulted in them being left behind. This raises some concerns about the company's handling of difficult situations.
Overall, the company seems to be a good option for real estate and property management needs, but it's essential to carefully review their policies and procedures to ensure that they align with one's expectations. The company's responsiveness and professionalism are major strengths, but their handling of maintenance and difficult situations needs improvement.