Tampa Bay
Conviva Senior Primary Care
13.48
13.48
Overview
Conviva is more than a place or center. It is a belief that everyone, no matter the age, can live their best life and age well through prevention and holistic care.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
Appointment required
On-site parking
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Pricing
Overall
Quality
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Conviva Senior Primary Care is a medical center located in Dunedin City, Florida, that offers a range of services, including geriatric care, medical laboratory testing, and medical consultations. Despite its mission to provide holistic and preventive care, the center has received several negative reviews from patients who have had disappointing experiences.The center's wheelchair accessibility features, such as accessible seating, restrooms, and parking, are commendable. Additionally, the center's NFC mobile payments, debit card, and credit card payment options make it convenient for patients to manage their payments.However, patients have reported difficulty in getting through to the office staff and having their concerns addressed. Some have mentioned that the call center is unhelpful, and it takes multiple attempts to reach someone who can assist them. This has led to frustration and disappointment among patients.One patient reported being sent to the wrong pharmacy and doctor, and being rushed out of the consultation without having their concerns addressed. Another patient mentioned that the staff is unprofessional and that they were treated rudely. These experiences have left a negative impression on patients and have made them question the quality of care provided by the center.Some patients have also expressed concerns about the center's staffing changes and the departure of the original doctor, Dr. Rajani. They have mentioned that the new doctor, Dr. Kyle, is not as skilled or caring as Dr. Rajani, and that the center's services have deteriorated since his departure.On the positive side, some patients have reported excellent experiences with the center's staff, particularly the medical assistants and the office staff. They have praised the center's commitment to holistic care and its efforts to provide personalized attention to patients.Overall, Conviva Senior Primary Care has room for improvement in terms of its quality of care, patient satisfaction, and staff management. While it has some commendable features, such as its accessibility and payment options, its negative reviews and patient experiences suggest that it needs to work on addressing its customers' concerns and providing better care.
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