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Conviva Senior Primary Care
26.93
26.93
Overview
Conviva is more than a place or center. It is a belief that everyone, no matter the age, can live their best life and age well through prevention and holistic care.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Gender-neutral restroom
Appointments recommended
Appointment required
On-site parking
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Quality
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This review is based on multiple client feedbacks and third party ratings. The location is Conviva Care Center at Building 228, W Alexander St Street, Plant City City. The center provides various medical services, including nursing care, primary care, medical laboratories, and hospitals.The client feedbacks are mixed, but the majority of them praise the medical staff, including doctors and nurses, for being kind, caring, and knowledgeable. Many clients appreciate the front office staff for being friendly and helpful. Some clients, however, mention issues with the referral department, delays in receiving prescriptions, and difficulties in getting appointments.One client had a very poor experience, mentioning that the office staff needs supervision, and the policies regarding follow-up calls are not followed. Another client had an issue with the primary doctor's behavior, stating that he was rude and condescending.The third-party ratings and reviews also show a mix of positive and negative feedback. Some reviewers praise the center's staff, services, and convenience, while others mention issues with communication, wait times, and billing.One client mentioned that the center's staff is friendly and professional, but the lab technician they had left a significant impact on the client's experience. Another client had a poor experience with a physician assistant who was rude and condescending.Some clients appreciate the center's walk-in service, on-site pharmacy, and friendly staff. However, others mention issues with getting referrals, delayed responses, and difficulties in getting appointments.The center's hours of operation are Monday to Friday from 8:00 AM to 5:00 PM, with Saturday and Sunday being closed. The location is wheelchair accessible, with on-site parking and a gender-neutral restroom.Overall, the review suggests that Conviva Care Center has its strengths and weaknesses. While the medical staff and front office staff receive praise, the referral department and billing process are areas that need improvement. The center's services, including nursing care, primary care, and medical laboratories, are well-regarded by clients.It is essential to note that every client's experience may vary, and some may have had a negative experience due to specific issues or circumstances.
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