Tampa Bay
Consumer Cellular
81.72
81.72
Overview
Explore available cell phones and plans from Consumer Cellular. Stay in touch with affordable, no-risk cell plans and phones from Consumer Cellular.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
Submit a review
Innovativeness
Quality
Overall
Pricing
Submit a review
This Consumer Cellular store location has received overwhelmingly positive reviews from customers. The majority of the feedback is centered around the excellent customer service provided by representatives such as Denzel, Noe, Demitri, and Craig. They have been praised for their knowledge, patience, and willingness to go the extra mile to help customers with their phone-related issues. The store's ability to accommodate seniors and provide a welcoming environment has also been highlighted as a significant strength.
Many customers have expressed their satisfaction with the affordability of Consumer Cellular's plans and the range of phone options available. However, there is one issue that has been raised by a customer, which is related to the company's billing practices and their policy of charging for the full billing cycle even after service termination. This has been perceived as unfair and has resulted in a negative experience for the customer.
In terms of innovativeness, the store has been praised for its willingness to adapt to customers' needs and provide personalized solutions. However, some customers have experienced issues with the online support and website, which has led to frustration and a sense of mistrust.
Overall, the store has received high praise for its customer service, affordability, and range of phone options. However, there is room for improvement in terms of addressing customer complaints and ensuring that online support is more effective.
Own this business?
Hours
Open Now
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS