This medical service location, BayCare Behavioral Health – Brooksville, has earned an impressive overall rating of 4.8 from numerous satisfied patients. The quality of care provided by Dr. Connie K. Mercer, MD, and her staff has been consistently praised, with a rating of 4.9. Patients have reported feeling listened to, understood, and treated with respect and compassion.The office is well-equipped to handle various medical needs, with features such as wheelchair-accessible restrooms and parking lots. The staff is efficient and friendly, with some patients noting that they have been treated for over 20 years and still receive excellent care.One notable aspect of this location is its commitment to innovation, although this could not be rated. The medical team appears to be proactive in addressing patients' concerns and providing personalized care. However, one issue stands out: despite the overwhelmingly positive feedback, there are a few instances where patients felt rushed or neglected during appointments, with some even deciding to leave the practice due to these concerns.Overall, BayCare Behavioral Health – Brooksville is a reputable medical service location that prioritizes patient care and comfort. While it may not be perfect, the majority of patients have reported excellent experiences and have been satisfied with the quality of care provided.