Tampa Bay
Conn's HomePlus
13.49
13.49
Overview
Retail chain offering brand-name electronics, appliances & mattresses, plus home furnishings.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Quick visit
In-store pickup
Service guarantee
Installation service
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Overall
Quality
Innovativeness
Pricing
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The location has a mixed bag of reviews, with some customers praising the helpful and professional staff, while others express disappointment and frustration with the service. The store's selection of products is generally considered good, but some customers have reported issues with the quality of certain items. Prices are often considered high, and some customers have reported feeling pressured into making a purchase. The store's policies and procedures, such as the return policy and the handling of warranties, have been criticized by some customers. Several customers have expressed concern about the store's business practices, including the addition of fees and charges without their knowledge or consent. Some customers have reported issues with the store's customer service, including being told that their concerns were not valid or that they would have to wait an excessive amount of time for a response. One of the most common complaints is the store's handling of issues with products after purchase. Several customers have reported difficulty in getting help with problems with their purchases, and some have been told that the issue is not covered by the warranty or that they would have to pay for additional repairs. A few customers have reported feeling uncomfortable with the store's atmosphere, including feeling pressured to make a purchase and being treated poorly by staff members. Despite these issues, some customers have reported positive experiences with the store, including being helped by friendly and knowledgeable staff members and finding good deals on products.
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