Tampa Bay
Congress Place Apartments
Apartment Complex
20.03
20.03
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business seems to struggle with providing a good experience for its customers. The complex has some nice amenities, including a wheelchair-accessible parking lot and entrance. However, there are some concerns about the management and communication. Some customers reported difficulty getting in touch with the landlord, who often ignored their calls and messages. There's one major issue: unresponsive management, which has resulted in missed appointments and unfulfilled expectations.Despite the convenient location on Congress Street, the business's inconsistent and unprofessional behavior has left a bad taste in many customers' mouths. One customer even had to wait a month for an apartment to become available and was not able to get a response from the management. The lack of follow-through and poor communication has caused frustration and disappointment for many.While the apartments themselves seem nice, the overall experience of dealing with the management has been subpar. Some customers have reported being treated unfairly, with one being asked to pay a fee after being put on the waitlist for a month. Another customer had a friend get approved for an apartment without having to go through the usual background check process.It's worth noting that not all customers have had negative experiences. One customer rated the complex 5 stars, saying it's a "nice complex and apartments." However, these positive reviews seem to be in the minority.
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