The business, Concrete On Call, has a strong reputation among its clients, with a high overall rating of 4.3 out of 5. Many customers have reported positive experiences with the company, highlighting their excellent customer service, punctuality, and professionalism.
The drivers, in particular, are praised for their helpfulness, courtesy, and expertise. One client even mentioned that the driver, Bert, was early, very helpful, and super professional. This level of service is consistent across various reviews, suggesting that the company has a strong team in place.
However, there are some negative reviews that highlight issues with pricing and quality. One client reported being charged a significantly higher price per yard than another company, Argos, for the same amount of concrete. Another client had a bad experience with a broken hydraulic hose, which caused a mess on their property and required extensive cleanup.
Despite these issues, the majority of clients have reported positive experiences, and the company has received numerous recommendations. The company's address has also been correctly listed, and their services are wheelchair accessible. However, one client did report an issue with their address being used by another company that has been closed for 5 years, resulting in unnecessary bills.