Tampa Bay
Concierge Home Care
14.08
14.08
Overview
Our Tallahassee office provides Medicare-covered in-home care for seniors in the north & northeast FL region. More locations available.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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This business location, located at Building 2535, Success Dr Drive, Odessa City, offers a mix of services including home health care and repair & renovations, which may seem confusing for some customers. The office is wheelchair accessible, but communication issues and poor customer service skills have been reported by some clients. The company appears to be struggling with effective teamwork and communication, as seen in the feedback from a patient who mentioned that the team had the poorest amount of communication they had ever seen. On the other hand, some clients have reported receiving excellent care from certain caregivers, highlighting the inconsistency in the services provided. Despite some negative experiences, the company seems to be committed to improving its services, as seen in their response to one of the complaints. Overall, the business has potential, but it needs to work on providing consistent quality services and improving communication with its clients. It seems that there is an issue with inconsistent quality of services and communication problems, which affects the overall customer experience.
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