Tampa Bay
Concentra Urgent Care
16.88
16.88
Overview
Our Southside medical center offers convenient walk-in urgent care and occupational health for patients and employees in the Jacksonville, FL area.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Innovativeness
Quality
Pricing
Submit a review
This Concentra Urgent Care location offers a convenient and efficient experience for patients. The staff is generally friendly and welcoming, with many reviewers praising their professionalism and courtesy. The facility is clean and well-maintained, with a quick and easy check-in process. However, some reviewers have noted long wait times, particularly for doctor's appointments.While the pricing is highly rated, with many reviewers feeling that they receive good value for the services provided, the quality of care can be inconsistent. Some reviewers have praised the doctors and medical staff for their expertise and caring nature, while others have reported feeling rushed or neglected during their visits.The location is equipped to handle a range of medical needs, from physical therapy to occupational health services, and offers a variety of amenities, including wheelchair accessibility and NFC mobile payments. However, some reviewers have noted that the staff can be slow to respond to patient needs, and that communication can be a challenge at times.Overall, this location seems to be a solid choice for patients who need urgent or immediate medical attention, but those with more complex or chronic medical needs may want to look elsewhere.The issue of wait times is a significant concern, with some reviewers waiting for over an hour in the waiting room or examination room. This can be frustrating and uncomfortable, particularly for those with young children or other dependents.One reviewer reported being treated poorly by a doctor, who seemed dismissive and uninterested in their concerns. This kind of behavior is unacceptable and can have serious consequences for patients who are already feeling vulnerable or in pain.The facility's staffing issues and lack of clear communication protocols can also be a challenge. Some reviewers have reported being left waiting in the examination room for an extended period of time without any update or explanation. This can be frustrating and lead to feelings of anxiety or worry.Despite these issues, the location is still a good choice for many patients, particularly those who need quick and efficient care for minor medical issues. The staff is generally friendly and welcoming, and the facility is clean and well-maintained. However, patients should be prepared for the possibility of long wait times and inconsistent quality of care.
Own this business?
Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS
FIND US ON SOCIAL