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Concentra Urgent Care
36.79
36.79
Overview
Our Southside medical center offers convenient walk-in urgent care and occupational health for patients and employees in the Jacksonville, FL area.
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Credit cards
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NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
On-site parking
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This Concentra Urgent Care location in Lakeland City offers a range of medical services, including emergency care, physical therapy, and occupational health. The clinic has a wheelchair-accessible entrance, parking lot, and restroom, making it easy for patients with mobility issues to access the facilities. The working hours are Monday to Friday from 7am to 5pm, with no services available on weekends. The phone number is +18638593511, and the address is Building 5040, US Hwy 98 N Street, Lakeland City. Patients have reported mixed experiences, with some praising the friendly and professional staff, efficient service, and clean facilities. Others have expressed dissatisfaction with long wait times, unclean conditions, and perceived incompetence among the staff.Some patients have highlighted the importance of having a well-maintained facility, pointing out dead roaches in the lobby and outdated decorations. Others have praised the friendly and knowledgeable staff, particularly the nurses and doctors.One patient expressed frustration with the wait times, which they felt were excessive, and another patient mentioned the potential for HIPAA violations due to a front desk staff member's behavior during a phone call. The prices for services have been reported to be reasonable, with one patient noting that their employer paid a significant amount for a half-assed assessment. Overall, the clinic seems to have its strengths and weaknesses, with some patients appreciating the quality of care and others expressing concerns about the service they received. One of the main issues with this clinic is the mixed feedback about the wait times, cleanliness, and competence of the staff. While some patients have reported quick and easy experiences, others have expressed frustration with the long wait times and unclean conditions. This clinic could improve by prioritizing the cleanliness and organization of the facilities, streamlining the service process, and ensuring that all staff members are knowledgeable and competent in their roles.
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