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Comprehensive Spine Institute
4.75
4.75
Overview
At Comprehensive Spine Institute, our orthopedic surgeons are board certified and fellowship trained in the management and surgery of spine conditions. Call today to learn more.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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This medical center stands out for its exceptional quality of care and compassion from its staff. The orthopedic surgeons, led by Dr. Stone, are board-certified and fellowship-trained, making them experts in managing and surgically treating spine conditions. Multiple patients have praised Dr. Stone for her listening skills, empathy, and comprehensive approach to treatment. She and her team take the time to explain everything and make patients feel comfortable during appointments.The staff is also lauded for their professionalism, kindness, and attentiveness. Amanda Brown, APRN, is particularly praised for her exceptional care and compassion. The office manager, Christine, has received negative feedback, however, for being short and unkind on the phone, which has led to frustration for some patients.The medical center's pricing is considered moderate, with some patients feeling that it is reasonable given the high-quality care they receive. However, there have been instances where patients have experienced issues with medication refills and incorrect prescriptions.Overall, this medical center has received high praise from its patients, who appreciate the exceptional care and compassion provided by its staff. However, there are areas for improvement, particularly in terms of patient communication and medication management.One issue that has been raised is the difficulty some patients have experienced in getting medication refills and the incorrect prescriptions that have been filled. This has resulted in frustration and inconvenience for some patients.The medical center's wheelchair accessibility features, including a wheelchair-accessible restroom, parking lot, and entrance, make it a welcoming space for patients with mobility issues. The use of NFC mobile payments, debit cards, and credit cards for payments also makes it convenient for patients to settle their bills.The medical center's working hours are Monday through Friday from 8:00 am to 5:00 pm, with no weekend services available. Patients have praised the staff for their ability to accommodate walk-ins and provide prompt care.
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