Tampa Bay
Comprehensive Physical Therapy
Physiotherapist
34.08
34.08
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Pricing
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This physical therapy clinic is located in a convenient spot, Building 37941, on Meridian Ave Avenue in Dade City City. The phone number is +13525210627, and it's a part of the Comprehensive Physical Therapy co-brand. The business has some good qualities, but it also has some areas for improvement. The clinic is wheelchair accessible, with a restroom and parking lot that are easily accessible. However, the experience of one customer was marred by unprofessional behavior from the scheduling lady. The customer had to wait a long time to hear back and was cancelled on after calling to let them know she couldn't find her paperwork until the morning. This kind of customer service issue can make a big difference in how a business is perceived.On the other hand, the business has a wide range of payment options, including debit and credit cards, and it's always a good sign when a business is willing to work with customers to find a solution. However, the quality of the services provided by this clinic seems to be a concern. The customer mentioned that she needed therapy and was struggling with pain, but the scheduling process was a hassle and made her feel unvalued. This kind of issue can lead to a negative perception of the business and may discourage potential customers from seeking their services. One major issue with this clinic is the lack of flexibility in their scheduling process. The scheduling lady seemed to expect customers to be available at all times and was not willing to work with customers who had other commitments. This can be a significant barrier to getting the help that people need, especially for people who have busy lives or limited mobility. Overall, this clinic has some good qualities, but it also has some significant areas for improvement. With a little more flexibility and a more customer-friendly approach, this business could be a much more positive experience for its customers.
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