This business location has a lot to offer, but its services and staff can be inconsistent. The main issues seem to be with the therapists and reception staff, who can be unprofessional, dismissive, and even cruel at times. Some clients have reported difficulty getting appointments, being put on hold for extended periods, and having their calls ignored. The billing system has also been problematic, with clients being charged incorrectly or having to deal with long wait times to resolve issues.However, there are some positive comments about certain therapists, like Dr. Simpson, who is described as empathetic and compassionate. Some clients have reported making progress and feeling grateful for the therapy they received.One of the main concerns is the lack of care and attention from the staff, which can be disappointing and frustrating for clients. The business seems to be more focused on being a business rather than providing quality care to its clients.It's worth noting that some clients have reported difficulty getting appointments with male therapists, which may be a concern for some individuals. Additionally, the business has a wheelchair-accessible entrance, parking lot, and restroom, which is a positive feature.Overall, while this business location has some strengths, its inconsistent services and staff can make it a difficult and frustrating experience for clients.