This business location, Comprehensive Hematology Oncology, seems to be struggling with its overall performance. The medical care provided seems to be inconsistent, with some staff members being friendly and helpful, while others are unprofessional and rude. The doctors and nurses seem to be disorganized, with long wait times and appointments often running late. It's frustrating to see patients being kept waiting, sometimes for over an hour, and being treated like children.There is an issue with the communication between the office staff and patients. It seems like they often leave patients on hold for a long time or don't respond promptly to phone calls or messages. This can be especially frustrating for patients who are dealing with serious health issues and need timely communication.The office's scheduling system seems to be inefficient, with staff members blaming traffic for their late arrival. However, it's unclear why they can't leave earlier to account for traffic delays. This lack of planning and attention to detail can lead to a negative experience for patients.The location itself seems to be wheelchair accessible, which is a plus. However, the office's hours of operation are limited, and they close before their scheduled times. This can be inconvenient for patients who have busy schedules and rely on the office to be open during certain hours.One positive aspect of this business location is its payment system, which accepts NFC mobile payments, debit cards, and credit cards. This makes it easy for patients to pay for their services.Overall, this business location has a long way to go in terms of providing quality medical care and a positive patient experience.