This storage facility provides a wide range of services, including car rental, truck rental, storage facility, RV storage, records storage, transportation, and home services. They offer online payment systems, debit cards, credit cards, wheelchair-accessible parking and entrance, and onsite services. The staff is friendly and helpful, with many reviewers praising the excellent customer service they received. Melody and Jojo, in particular, have been singled out for their exceptional service and professionalism.
The facility is well-maintained and clean, with many reviewers commenting on the ease of access and the security of the units. The mobile app for accessing the units has been praised for its convenience and ease of use.
However, there have been some issues with pricing, with one reviewer complaining about rate hikes and bait-and-switch pricing. This has had a negative impact on their overall experience and satisfaction with the facility.
One major issue that has been reported is the gate not working properly, which has caused inconvenience to some customers. This has resulted in them having to call for assistance, which has added to their overall stress and frustration.
Despite these issues, the overall experience at this storage facility is generally positive, with many reviewers praising the excellent customer service, clean and well-maintained facility, and convenient online payment systems.