This rental agency has a solid reputation, with a well-designed parking lot and entrance that is wheelchair accessible. However, the services are quite limited, and it can be challenging to reserve equipment, especially large equipment. A client had a frustrating experience when they arrived to pick up a large equipment rental, only to find out that it had been taken by another customer. Overall, the agency seems to prioritize affordability over customer experience, as they are often described as being cheaper. On the other hand, their extensive network of locations with delivery and pickup services makes it convenient to rent equipment for commercial and residential projects.The quality of the equipment is not the strongest aspect of this rental agency, as it is not consistently available. The innovativeness of the services offered is commendable, as they cater to a wide range of clients, but the limitations of the services can be a drawback.