Tampa Bay
Community Medical Group of Lakeland
36.60
36.60
Overview
As one of the largest, most recognized, and respected providers of Medicaid and Medicare health services in Florida we operate a growing number of medical and specialty centers across the state. All of our medical centers have been certified as a Level Three Patient-Centered Medical Home by the National Committee for Quality Assurance.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Innovativeness
Pricing
Quality
Overall
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The business has a good overall score, but the quality of services could be improved. The staff is very friendly and welcoming, but some patients have experienced delays in appointments and had issues with communication. The medical team is well-trained and experienced, but there have been some complaints about the quality of care received. The business has a wide range of services and specialties, making it a one-stop-shop for many patients' medical needs. The facilities are clean and well-maintained, but some patients have mentioned that the waiting area could be more comfortable. Overall, the business has a good reputation and is a popular choice for many patients in the area.The prices of the services are generally reasonable, but some patients have complained about the cost of certain procedures and medications. However, the business does offer financing options and accepts a variety of insurance plans, making it more accessible to a wider range of patients.The business is not particularly innovative, but it does stay up-to-date with the latest medical technologies and techniques. The staff is happy to answer patients' questions and provide them with information about their care, but some patients have complained about feeling rushed or pressured into making decisions.One area for improvement is the communication between staff members and patients. Some patients have reported feeling ignored or dismissed by certain staff members, which can lead to a negative experience. Additionally, some patients have mentioned that they have had to wait a long time for appointments or for test results, which can be frustrating. The business has a strong commitment to providing excellent care to its patients, but it could benefit from making some changes to improve the quality of services and communication.
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