Tampa Bay
Community Management Services, Inc
18.48
18.48
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Community Management Services, Inc is a property management company located at Building 5207, Trouble Creek Rd Road, New Port Richey City. The company is wheelchair accessible, with a parking lot and entrance that cater to people with disabilities. They are open Monday to Friday from 8am to 3pm, with limited hours on weekends.The company has a mix of positive and negative reviews. Some clients praise Kim Johnson, the manager, for her knowledge, organization, and fairness. They appreciate her responsiveness and the company's attention to detail in managing properties. Many reviewers recommend CMS for their professional and customer-oriented service.However, there are also several clients who have had poor experiences with the company. Some report neglect by the management, with properties in disarray and rules consistently broken. Others mention rude staff, unprofessional behavior, and a lack of responsiveness to concerns. A few reviewers have even reported being denied services without explanation and having to wait an excessively long time for responses.It is worth noting that the company has a tendency to respond to negative reviews with defensive and dismissive comments, which can create a perception of unprofessionalism. One reviewer even reported being threatened with legal action for speaking out against the company's mismanagement.Overall, while Community Management Services, Inc has its strengths, it also has significant room for improvement. The company needs to work on addressing the concerns of its clients, being more responsive to their needs, and providing better communication and services.As with any business, there are inconsistencies in the level of service provided by Community Management Services, Inc. In some cases, the company has provided excellent service and attention to detail, but in others, they have failed to meet even the most basic expectations of their clients.
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