Tampa Bay
Community Land Title Insurance Agency
5.50
5.50
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business seems to have mixed reviews from customers. On one hand, there are clients who have had a positive experience with the title company, mentioning excellent service, quick responses, and lower closing fees compared to other companies. They have also appreciated the professionalism and quality of work done by the staff, including Kay and Judy. On the other hand, there are customers who have had a negative experience, citing poor communication, high fees, and a lack of care for customers' personal information. One customer had a particularly bad experience with Veronica, who sent confidential documents to the wrong person and failed to properly rectify the situation.The most pressing issue with this title company is the lack of attention to customers' personal information. One customer's experience with Veronica highlights the need for better data security and more diligent staff. This issue needs to be addressed to ensure that customers' trust is not compromised.Overall, the business could benefit from improving its communication and data security to match the high level of service that some customers have experienced. Despite this, the title company's accessibility features, such as wheelchair-accessible parking and entrance, are a definite plus.
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