The business location has a 3.8-star overall rating. It offers quality services, but some aspects may need improvement. The prices are reasonable, but not the lowest in the market. The location is not particularly innovative, but it tries to keep up with modern standards.The facility has a wheelchair-accessible parking lot and entrance, which is a plus for people with mobility issues. However, some customers have reported issues with the quality of care, including staff members being unprofessional and uncaring.One customer had a particularly bad experience, claiming that their family member was left with a dirty diaper for hours, and the staff did not change the bedding regularly. Another customer reported that their family member was transferred to the hospital due to a broken leg, allegedly sustained during therapy.On the other hand, many customers have reported positive experiences, praising the staff's kindness, attentiveness, and professionalism. They have also appreciated the facility's cleanliness and well-maintained infrastructure.Some customers have reported issues with communication, saying that the staff does not return phone calls or provide updates on their loved ones' care. Others have complained about the food quality and the lack of activities for residents.The facility has a 24/7 operating schedule, which is convenient for customers who need to visit at any time. However, some customers have reported issues with the lack of staff during off-peak hours.Overall, the business location has its strengths and weaknesses. While it offers quality services and a convenient location, it may need to improve its staff's professionalism and communication skills to better serve its customers.