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Commercial Insurance Specialists, LLC
4.60
4.60
Overview
Commercial Insurance Specialists (CIS) provides insurance solutions for individuals and all business sizes. Get auto-insurance or workers comp with CIS.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Online appointments
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This insurance agency has received high praise from clients for its excellent customer service, knowledgeable and friendly staff, and ability to find the best insurance solutions for their needs. Many clients have reported receiving quotes quickly and easily, and having their questions and concerns addressed in a timely and professional manner. The agency's staff, including agents like Ryan, Jana, and Veronica, have been commended for their expertise, responsiveness, and willingness to go the extra mile to help clients.However, there have been some issues with communication and follow-up, with a few clients reporting difficulties in getting in touch with their agents or receiving updates on their policies. Additionally, there was one instance of a client being accused of insurance fraud without being given the opportunity to review the security footage that supported their claim. Despite this, the agency has taken steps to address the issue and ensure that its clients receive the best possible service.Overall, Commercial Insurance Specialists, LLC appears to be a reliable and trustworthy agency that is committed to providing excellent service to its clients. While there may be some areas for improvement, the agency's strengths in customer service, knowledge, and innovation make it a good choice for individuals and businesses looking for insurance solutions.
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