This hotel offers a good balance of quality and pricing, but may not stand out in terms of innovation. The overall experience is generally positive, with many guests praising the cleanliness and comfort of the rooms. However, some guests have reported issues with noise, particularly from the highway outside, and have criticized the hotel's policies and customer service. The hotel's location is convenient for those visiting Lakeland, with many amenities and attractions within walking distance. Despite some drawbacks, the hotel is a good option for budget-conscious travelers who prioritize cleanliness and comfort.Guests have reported mixed experiences with the hotel's customer service, with some staff members being friendly and helpful while others have been rude and unaccommodating. The hotel's policies, such as the practice of pre-authorizing credit cards, have also been a source of frustration for some guests. However, the hotel's housekeeping services have been consistently praised, with many guests commenting on the cleanliness and comfort of the rooms.The hotel's breakfast selection has been criticized by some guests, who have reported limited options and poor quality food. However, others have praised the hotel's breakfast, saying it is a highlight of their stay. The hotel's location is convenient for those visiting Lakeland, with many amenities and attractions within walking distance. Despite some drawbacks, the hotel is a good option for budget-conscious travelers who prioritize cleanliness and comfort.One major issue that guests have reported is the noise from the highway outside the hotel, which can be a problem for light sleepers. Some guests have also reported issues with the hotel's policies, such as the practice of pre-authorizing credit cards, which can be frustrating and confusing. However, the hotel's management has taken steps to address these issues, and many guests have praised the hotel's efforts to improve customer service and policies.