Colonial Square apartment complex has both positive and negative aspects. The quality of the apartments can be inconsistent, with some residents praising the spacious and updated homes, while others have reported issues with the condition of the units. The pricing of the apartments may be considered somewhat high, especially considering the inconsistent quality. However, the complex's innovativeness in its design and amenities, such as wheelchair-accessible parking and entrance, is a notable feature. Unfortunately, the customer service has been a major issue for many residents, with some reporting difficulty in getting help or being treated poorly by the management staff. One notable concern is the strict income requirements for renting, which may be a barrier for some potential tenants. The complex's working hours are standard, with Monday through Friday from 9:00 AM to 5:00 PM. The website and phone number are available for inquiries and rentals.