Tampa Bay
Colman and Company
7.68
7.68
Overview
Colman and Company offers a wide selection of White Toner Transfer paper, Heat Transfer Vinyl, Embroidery Supplies, Patches & Wholesale Apparel.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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Innovativeness
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The location is Colman and Company, a shopping center with a variety of tools and printing equipment. The business is located at 4537 S Dale Mabry Hwy Highway in Tampa City and can be reached by phone at +18008911094 or through their website http://www.colmanandcompany.com/. The business is accessible by car with a wheelchair-accessible parking lot and entrance. The working hours are Monday to Thursday from 9:00 am to 6:00 pm, and Friday from 8:00 am to 5:00 pm. The location is open for six days a week, but closed on Saturday and Sunday.Most of the clients are satisfied with their experience at Colman and Company. Many praised the quick shipping and fast delivery of their orders, with some receiving their products in as little as 24 hours. The customer service was also highly commended, with many clients expressing gratitude towards the helpful and knowledgeable staff. The quality of the products was also praised, with many clients reporting excellent results from using the equipment and materials purchased from the store.Some clients mentioned that they had a great experience with the customer service team, who were friendly, knowledgeable, and helpful. However, one client reported a poor experience with a customer service representative who was "clueless" and "rude". This was an isolated incident and did not seem to be a widespread issue.There is one major issue with the business that was reported by multiple clients. The issue is with the communication of backordered items. Some clients reported receiving emails stating that items were on backorder, but the website showed that they were in stock. This caused confusion and frustration for the clients. The business seems to be working to resolve this issue, but it has been a persistent problem.Another issue is with the return policy, as reported by one client who was charged a 30% restocking fee for returning an unopened and unsold item. This was seen as unfair and unethical by the client.Despite the issues mentioned, the overall experience at Colman and Company seems to be positive for most clients. The business has a good reputation and a high rating from third-party reviews. However, it's essential for the business to address the issues mentioned to ensure that all clients have a positive experience.
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Categories
Shopping
Tools Stores
Printing equipment supplier
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