The business seems to be consistently good with excellent quality of service and reasonable prices. Most clients praise the staff, especially Ashley, for being helpful and informative. The shop has a great process for keeping clients informed about the status of their repairs. However, there is one reported instance of poor service, where the client's vehicle was left with issues and the staff's communication was subpar. This issue might be worth investigating to ensure it doesn't happen again. Overall, this business seems to be doing a great job, but with some room for improvement in terms of consistency.