The company's overall rating is decent, with an average score of 4.4 out of 5. Quality of work is also relatively high, with an average score of 4.2 out of 5. Pricing is a bit above average, with a score of 4.7 out of 5. However, innovativeness is the strongest aspect of the company, with an average score of 4.8 out of 5.
Despite some minor issues with communication and scheduling, the company's employees are generally professional, courteous, and skilled. They provide excellent customer service, and many customers have praised their willingness to go above and beyond to meet their needs. The company's commitment to quality is evident in the attention to detail and the use of high-quality materials in their work.
One notable issue that has been raised by some customers is the company's handling of insurance claims. Some customers have reported difficulty in getting their insurance companies to approve repairs, and have had to work with the company's representatives to negotiate the process. However, the company has also been praised for its expertise in navigating insurance claims and its ability to get customers the coverage they need.
Overall, Collis Roofing is a reliable and trustworthy company that provides high-quality roofing services. While they may not be perfect, they have a strong reputation for excellence and a commitment to customer satisfaction.