Tampa Bay
College Hunks Hauling Junk and Moving
10.51
10.51
Overview
College HUNKS Hauling Junk & Moving Fresno, CA takes the stress out of junk removal and moving. Call today for your free junk removal or moving estimate!
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Wheelchair accessible parking lot
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Overall
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The business location at Building 2770, Summerdale Dr Drive, Clearwater City appears to be a mixed bag when it comes to customer satisfaction. While some customers have had excellent experiences with College HUNKS Hauling Junk & Moving, others have had significant issues with the company.The overall score of 3.9 suggests that the company falls short in several areas, particularly in terms of quality and responsiveness. Many customers have reported difficulties in getting in touch with the company, with some even waiting for extended periods of time for responses to their inquiries.Quality of service is also a concern, with some customers reporting that their belongings were damaged or broken during the moving process. Additionally, some customers have reported that the company's movers were inexperienced or unprofessional, leading to issues with the move.On the other hand, the company's pricing is generally well-regarded, with many customers reporting that they were pleased with the quote they received and the price they paid for the move.In terms of innovativeness, the company appears to be making an effort to adapt to the changing needs of its customers, with some customers reporting that they were impressed by the company's use of new technology and processes to streamline the moving process.However, the company's handling of customer complaints and issues is a major concern. Many customers have reported feeling frustrated and unvalued after trying to resolve issues with the company, and some have even gone so far as to suggest that the company is not taking customer feedback seriously.Overall, while College HUNKS Hauling Junk & Moving has some strengths, the company's lack of attention to customer service and quality is a major concern. To improve, the company should focus on addressing these issues and providing a higher level of service to its customers.Some specific issues that have been reported by customers include:* Difficulty getting in touch with the company and waiting for extended periods of time for responses to inquiries* Damage to or loss of belongings during the moving process* Inexperience or unprofessionalism of movers* Unreasonable pricing or last-minute price increases* Poor communication and handling of customer complaints and issuesIt's worth noting that not all customers have had negative experiences with the company, and some have reported having excellent experiences with the company's movers and service. However, these positive experiences are often outweighed by the negative experiences and complaints that have been reported.
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