This place has a great reputation and numerous positive reviews, which is great to see. Many clients appreciate the professionalism and friendliness of the staff, particularly Keislyn, who is often praised for her exceptional service and help in resolving issues. The repairs are often completed on time or ahead of schedule, and clients are impressed with the quality of work, which is often described as "perfect" or "brand new." The pricing is also seen as competitive and reasonable. Some clients even mention that they were able to get their cars back within a week or less. Unfortunately, there is one issue that stands out - communication breakdowns and lack of follow-up with customers. Several clients have reported not receiving updates on the status of their repairs, which can be frustrating and cause delays. Additionally, some clients have experienced delays in receiving their cars, with one client reporting a wait of over 2 months. While this is not the case for most clients, it's essential for the business to address this issue and improve their communication to avoid any further problems.