Coastal Waste & Recycling has a mixed bag of customer experiences. While some customers have praised their customer service, reliability, and affordability, others have reported consistent issues with missed pickups, delayed responses, and unprofessional behavior from staff. Many customers have expressed frustration with the company's inability to provide accurate and timely communication, leading to a lack of trust and confidence in their services. Some have even reported being left with overflowing trash and debris, which can create health and safety hazards. On the other hand, some customers have appreciated the efforts of certain staff members, such as Camisha and Aline, who have provided exceptional customer service and resolved issues promptly. However, these positive experiences are often overshadowed by the more frequent and severe complaints.