This business seems to be a mix of positive and negative experiences. Overall, the quality of service seems to be a major issue, with some reviewers complaining about poor communication, slow service, and unreliable pickups. However, the pricing is consistently praised, with many reviewers noting that they pay fair prices for their scrap metal. The innovativeness of the business is also notable, with some reviewers praising the use of technology to improve efficiency.
The location is wheelchair accessible, which is a plus. The hours of operation seem to be standard for a business of this type. However, some reviewers have complained about the website being difficult to use, which may be a limitation.
Some reviewers have reported issues with the business's reliability, including missed pickups and problems with the online platform. However, others have praised the staff, noting that they are friendly and helpful.
Overall, this business seems to be a good option for those looking to recycle their scrap metal, but may want to exercise caution due to some of the reported issues with quality and reliability.
It's worth noting that the business seems to be going through a transition period, with some reviewers complaining about the lack of communication and changes to the service. However, others have praised the business for its efforts to improve and adapt to new challenges.