This business has received some mixed reviews from clients. While some customers have reported great experiences with Coastal Pools & More, including excellent communication and high-quality work, others have had issues with responsiveness, professionalism, and punctuality. One customer had a particularly negative experience, citing problems with a pool heater, poor communication, and a lack of follow-through on warranty claims. On the other hand, several customers have praised the company's attention to detail, quality of materials, and commitment to customer satisfaction. Despite some issues, the company's pricing seems to be reasonable, and they have been able to deliver high-quality work to some customers. However, the lack of consistency and the negative experiences of some clients are a concern. It's essential to carefully review the company's work and communication style before making a decision.It's worth noting that one of the main issues that has been raised by customers is the lack of communication and follow-through on issues. Several customers have reported having to chase the company for answers and resolution to problems, which can be frustrating and lead to a negative experience. This is a critical area for improvement for the company.