The review of Coastal Orthopedics is generally positive, with a strong reputation for quality care. The majority of patients have reported having a great experience with the doctors and staff, citing excellent bedside manners, thorough exams, and helpful explanations of their conditions and treatments. Many patients have also praised the office's efficiency, professionalism, and cleanliness.
However, some patients have reported issues with billing and scheduling, including incorrect or misleading charges, long wait times, and unhelpful staff. One patient also reported a negative experience with a specific doctor, citing a lack of communication and empathy.
Overall, Coastal Orthopedics appears to be a reputable and well-regarded medical practice, but like any business, it is not perfect and may have areas for improvement.
Patients have also reported that the doctors and staff at Coastal Orthopedics are knowledgeable and experienced in their fields, with many praising the office's ability to effectively manage complex cases.
Some patients have noted that the office's amenities, such as the wheelchair-accessible restrooms and parking, are convenient and appreciated. However, one patient mentioned that the office's use of NFC mobile payments and credit cards was inconvenient.
Patients have also reported that the office's appointment scheduling and follow-up care are generally efficient and well-organized.
One patient noted that the office's billing department was a major source of frustration, citing long wait times, unhelpful staff, and incorrect charges. However, another patient praised the office's billing department, citing a positive and helpful experience.
Overall, Coastal Orthopedics appears to be a reputable and well-regarded medical practice, but like any business, it is not perfect and may have areas for improvement.
Some patients have noted that the office's hours of operation may not be convenient for everyone, with some patients expressing frustration at the limited weekend hours.
One patient mentioned that the office's use of a third-party rating system may not accurately reflect their experience, citing a low rating despite a positive experience.