This business location has been rated 4.2 out of 5 overall. The quality of service is 3.1 out of 5, indicating some areas for improvement. On the other hand, the pricing is 5.0 out of 5, suggesting that the business offers competitive and fair prices. The innovativeness score is 4.5 out of 5, which is impressive. However, there seems to be a mismatch between the quality of service and the overall rating. The working hours are regular, from Monday to Friday, and also include Saturday and Sunday. The appointment is required for planning, which is a good practice. The parking lot and entrance are wheelchair accessible. Onsite services and online estimates are available, which adds to the convenience.Some customers have reported a stress-free experience with this business. They were professional, organized, and went above and beyond to ensure a smooth move. The staff was friendly and responsive, which is a great asset.However, there is an issue with communication, as reported by one customer. They experienced delays and lack of communication, which made their move extremely stressful. It seems that the business has a separate company for storage, which might cause confusion.Overall, this business location has its strengths and weaknesses. While the pricing and innovativeness scores are impressive, the quality of service needs improvement. With some adjustments to their communication and customer service, this business has the potential to excel.