The Coastal Eye Institute has a well-organized and clean facility. The staff is very friendly and professional, providing great care and attention to patients. From the receptionists to the doctors, everyone is knowledgeable and polite. However, some patients reported long waiting times, but this was an occasional issue. The billing department was also criticized for being unhelpful. Dr. Davis and Dr. Edelman are two of the doctors who received high praise from patients, known for their excellent bedside manner and ability to explain complex medical information. Some patients appreciated the office's location, which is easy to find and has ample parking. On the other hand, a few patients felt that the office was too busy and chaotic at times. The office has a wide range of specialties, including cataract, retina, glaucoma, and pediatric eye care. They also offer convenient payment options, including NFC mobile payments and credit cards. The office has wheelchair-accessible restrooms, parking, and entrance, making it accessible to patients with mobility issues. Overall, the Coastal Eye Institute has a great reputation for providing excellent care and attention to patients. While there were some minor issues, the office's strengths outweigh its weaknesses.