The business location seems to be a mixed bag. On one hand, the office has a wide range of services, including teeth whitening, pediatric care, orthodontics, and emergency dental services. They also offer flexible payment options and have a wheelchair-accessible facility. The staff is described as friendly, attentive, and professional, which is a plus.However, there are several concerns that bring down the overall rating. Some reviewers have reported issues with billing, with one reviewer claiming to have been charged twice for the same service. Another reviewer was unhappy with the way their insurance claims were handled, with the office allegedly refusing to provide evidence to support the claim. Some reviewers have also reported issues with the dentist's behavior, including one reviewer who claimed that the dentist was unprofessional and uncaring. Another reviewer reported a poor experience with the office's billing department, citing delays and unresponsiveness.Despite these issues, there are some reviewers who have reported positive experiences at the office. They praise the staff for being friendly and attentive, and the office for being clean and well-run.It's worth noting that the business has a high overall rating on third-party review sites, which suggests that these issues may be isolated and not representative of the entire office. However, based on the reviews provided, it's clear that there are some concerns that need to be addressed.