business or service...

Tampa

Coast Buick GMC

4.3

• (1 reviews)

10133 US-19 Street, Port Richey, Florida, 34668

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Website

Overview

Work Trucks

Features

NFC mobile payments

Car rental

Onsite services

Credit cards

Oil change

Checks

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Free parking lot

Repair services

Wheelchair accessible seating

On-site parking

Used goods

Car wash

Wheelchair accessible restroom

Debit cards

Delivery

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

3.1

Overall

4.3

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Tue, Feb 24, 2026

4.3

The business location has a good overall rating, but there are some areas for improvement in terms of quality. The pricing seems to be a strong point, and the innovativeness of the business is also commendable. However, the quality of the services and products offered could be better.The business has a good reputation, as indicated by the 4.4-star rating from third-party sources. However, some customers have reported issues with the service department, including delays in communication and a lack of responsiveness. This suggests that the business needs to improve its customer service and communication skills.Despite these issues, the business has received numerous positive reviews from customers, praising the professionalism and knowledge of the sales team, particularly Jason Heard. The business also offers a wide range of services, including oil changes, tire rotations, and car washes, which suggests that it is a one-stop shop for car owners.However, one customer reported a negative experience with the service department, citing a long wait time and a lack of communication. This suggests that the business needs to improve its service delivery and communication with customers.Overall, the business location has some strengths, but it also needs to improve in some areas. By addressing these issues, the business can improve its overall rating and reputation.There are several issues that need to be addressed:* Delays in communication and responsiveness from the service department* Poor quality of service and products offered* Inconsistent pricing* Lack of transparency in the sales processTo improve, the business could consider the following:* Implementing a customer feedback system to identify areas for improvement* Providing additional training to the service department on communication and customer service skills* Reviewing and adjusting pricing to ensure consistency and transparency* Improving transparency in the sales process to ensure customers feel informed and empowered.It is also recommended to consider implementing a quality control process to ensure that all products and services meet the expected standards.