Tampa Bay
Coast Buick GMC Service Center Port Richey
22.70
22.70
Overview
Work Trucks
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Free parking lot
Onsite services
Appointments recommended
On-site parking
Oil change
Mechanic
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Pricing
Overall
Innovativeness
Quality
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This business has a mixed reputation, with some customers experiencing exceptional service and others encountering issues. The service department is known for its friendly and helpful staff, with several customers expressing gratitude for their professionalism. However, there have been instances where customers felt overcharged or deceived by hidden fees. One customer even reported a series of mistakes in their repair job, requiring multiple visits to correct.Despite these issues, the business has a strong reputation for its quality work, with some customers praising the thoroughness of their repairs and the attention to detail. The pricing is also considered to be competitive, with some customers noting that they received a good value for the services they received.The business is also known for its willingness to go the extra mile to resolve customer issues, with some customers reporting that the service manager took the time to explain their concerns and offer solutions. However, there have been instances where customers felt that the business could do more to prevent problems from arising in the first place.One major issue that has been highlighted by customers is the inconsistent service, with some customers experiencing long wait times and others feeling that their concerns were not taken seriously. This inconsistency can make it difficult for customers to trust the business and feel confident in their ability to deliver quality service.Overall, this business has the potential to provide exceptional service, but it needs to work on consistency and transparency to build trust with its customers.
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