The business appears to be Coast Auto Store, a car dealership in Pinellas Park City. Overall, the store has a decent reputation, with an average rating of 4.6 stars. However, there are some inconsistencies in the quality of the vehicles sold, with some customers experiencing issues with their cars.
While some customers have reported positive experiences with the store's staff, particularly Nicole, Robert, and Joe, others have complained about poor customer service, dishonesty, and a lack of transparency. One customer even reported being sold a "lemon" and having to deal with ongoing issues with their vehicle.
The store's pricing seems to be competitive, with some customers reporting good deals and discounts. However, there are also reports of high-interest rates and hidden fees.
In terms of innovativeness, the store appears to be keeping up with the times, with a user-friendly website and a convenient online application process. However, some customers have reported feeling rushed or pressured into making a purchase, which may indicate a need for the store to improve its sales tactics.
Overall, while Coast Auto Store has its strengths and weaknesses, it is essential to approach any car purchase with caution and thoroughly research the vehicle and the dealership before making a decision.
One significant issue that stands out is the potential for Coast Auto Store to sell vehicles with hidden problems or "lemon" cars, which can lead to costly and frustrating experiences for customers.