This fertility clinic, located at Building 5922, Cattlemen Ln Lane in Sarasota City, offers medical services in the fields of fertility and medical centers. The facility is described as a fertility clinic where patients can undergo egg freezing treatments. Egg freezing involves stimulating a woman's ovaries to produce multiple eggs, retrieving the eggs, and freezing them in liquid nitrogen.
The clinic's phone number is +18443152229, and its website is https://www.cnyfertility.com/. The clinic features various payment options, including NFC mobile payments, debit cards, and credit cards. Patients can also schedule appointments, which are recommended in advance.
The facility is wheelchair accessible, with accessible restrooms, parking lots, and entrances. However, some patients have expressed concerns about the communication and friendliness of the staff. While some reviewers have had positive experiences with the staff, including Nurse Christina, who is described as kind and caring, others have reported difficulties in getting in touch with the clinic or feeling unwelcomed.
Some reviewers have expressed frustration with the clinic's communication methods, stating that they often leave voicemails that go unanswered. Others have reported long wait times on the phone or having to spend hours on hold to speak with a nurse or doctor.
One reviewer mentioned that the clinic's communication style is not always patient-centered, citing an instance where they were not notified of an update in their care plan via phone or email. Instead, they found out about the update by checking the clinic's portal.
Another reviewer expressed disappointment with the clinic's approach to customer service, stating that the staff seemed "uninterested" in their care. However, some reviewers have praised the clinic's staff for being friendly and welcoming.
The clinic's pricing is a significant factor for many reviewers. While some have praised the clinic for offering affordable prices, others have expressed frustration with the hidden fees and charges associated with the treatment. One reviewer mentioned that they were charged an additional $8000 for services that were not included in the initial quote.
Some reviewers have also mentioned issues with the clinic's billing practices, stating that they were not transparent about the costs involved in the treatment. However, others have praised the clinic for being upfront about the costs and fees associated with the treatment.
The clinic's innovativeness is not explicitly mentioned in the provided data, but some reviewers have praised the clinic's approach to fertility treatment, citing its use of modern protocols and techniques.
Overall, the clinic's quality of service and pricing are the most significant factors for many reviewers. While some have had positive experiences with the staff and the treatment, others have expressed frustration with the clinic's communication and billing practices.