The business has a relatively high overall score, but the quality of the services provided is somewhat lacking. On the other hand, the pricing is highly rated, which suggests that the business is competitive in this area. However, innovativeness is a strong point for the business, indicating that they are always looking for new and better ways to serve their customers.
The business's website is well-designed and easy to navigate, making it simple for customers to find the information they need. The contact information is clearly displayed, and the business has a strong social media presence, which suggests that they are actively engaging with their customers.
The business has a wide range of services, including roof repair, replacement, and installation, as well as gutters, skylights, and attic venting. They also offer a variety of materials and styles to choose from, which suggests that they are flexible and willing to accommodate their customers' needs.
One of the biggest issues with the business is the lack of responsiveness from some of the staff members. Several customers have reported that it took a long time to get a response from someone, or that the staff member was unhelpful or unprofessional. However, this is not a universal complaint, and many customers have had positive experiences with the staff.
Overall, the business has a lot of potential, but they need to work on improving the quality of their services and being more responsive to their customers.