The location is Cloud Law Firm, a top-rated personal injury attorney serving Florida. The staff is extremely nice, professional, and helpful. The firm is known for its exceptional service and client dedication. They are knowledgeable, attentive, and truly care about their clients. The team is responsive and keeps clients updated throughout the case.One potential issue is that some clients have reported waiting for a call back from the firm, which can be frustrating. However, this seems to be an isolated incident, and the firm's overall reputation suggests that they are committed to providing excellent service.