The location is a medical center that offers a range of services including home health care and sleep clinic. However, the quality of service has been a major issue for many customers. There have been complaints of rude and unprofessional staff, with some customers even being hung up on. The owner, Kimberly Johns, has apologized for these incidents and assured that they will be investigated and resolved. Despite this, the center has not been able to shake off its reputation for poor service.The lack of response from the center's staff has also been a problem. One customer had to call five times to schedule a walk test for their husband, but no one showed up or called to confirm. Another customer had a similar experience with a sleep test, with the nurse being rude and the office manager being unhelpful.The center's accessibility features, such as wheelchair-accessible parking and entrance, are a positive aspect. However, the overall quality of service and lack of communication have left a negative impression on many customers.The only positive aspect of the center is its availability, with regular working hours and a convenient location. However, this is not enough to outweigh the numerous issues with the service.It is worth noting that the center has had an external rating of 1.0 and multiple negative reviews, which suggests that the problems with service are ongoing.