Clermont Health and Rehabilitation Center offers a wide range of medical services and rehabilitation programs for individuals in need. The staff is caring and compassionate, with many patients and their families expressing their appreciation for the quality of care provided. The facility is clean and well-maintained, with a therapy gym that is beautiful and well-equipped.
However, there have been some issues with the level of care provided to certain patients. One reviewer reported that their loved one was neglected and left sitting in their own urine and feces for an extended period of time, while another reviewer claimed that the medical doctor was only available twice a week and that the nurses had to call a doctor on call but wouldn't show up.
Additionally, one reviewer had a negative experience with the admission process, stating that they were not offered a glass of water or a comfortable place to sit while they waited.
Overall, while Clermont Health and Rehabilitation Center has its strengths, it also has some areas for improvement. With a more focused effort on providing high-quality care to all patients, the facility could become an even more positive experience for those in need.
A very serious issue was reported about the medical staff not taking care of a patient properly, which resulted in the patient's health condition deteriorating, and they eventually passed away.