This location offers a variety of services including massages and has a skilled massage therapist named Felita. She is praised by many clients for her expertise, caring attitude, and professionalism. The massages are described as fantastic, effective, and deeply restoring, leaving clients feeling like new people.However, there are some issues with customer service. Some clients have reported difficulty in getting appointments, being rudely treated by the owner, and being told to follow instructions that are not clearly provided. The owner seems to be defensive and dismissive of customer complaints, often blaming Groupon customers for being unreasonable.It is also worth noting that the location is not easily accessible, as some clients have reported visiting an empty gym and having to navigate to a separate room to find the massage therapist. The owner's responses to complaints are often defensive and unapologetic, which may indicate a lack of accountability and a prioritization of profits over customer satisfaction.Overall, while the massage services offered by Felita are excellent, the customer service and accessibility issues at this location may deter some clients from returning or recommending it to others.