This business location appears to have mixed reviews. On one hand, some clients have reported positive experiences with ClearEdge Title, citing professionalism, ease of communication, and efficient processing. For example, one client praised Dawn for being "incredibly thorough and communicative" and another noted that the company's technology is "world class." Additionally, some clients have expressed gratitude for the company's willingness to work with them and address any issues that arose during the process.
However, the majority of clients have reported negative experiences, citing issues with communication, professionalism, and overall quality of service. Many clients have reported difficulties getting in touch with the company, including leaving multiple voicemails that were not returned. Some have also reported feeling frustrated with the company's lack of urgency and sense of accountability. For instance, one client reported that the company took weeks to respond to their inquiries and seemed to be uninterested in resolving the issue.
Furthermore, some clients have expressed concerns about the company's professionalism and ethics, citing instances of rudeness, dishonesty, and a general lack of respect for their clients and vendors. One client reported that the company's staff seemed to be "incompetent" and "rude," and another noted that the company was "blatantly lying" to clients and lenders.
The lack of innovative solutions and the failure to adapt to the needs of clients have also been a major concern. The company's inability to keep up with its clients' needs has led to numerous delays and complications, further straining the relationships between the company and its clients.
Despite some positive reviews, the negative experiences seem to far outweigh the positive ones, resulting in an overall low rating for this business location.