The location of the business is easily accessible, even for those with physical disabilities, thanks to the wheelchair-accessible parking lot and entrance. The 24-hour operating schedule ensures that clients can receive help at any time. The facility provides various services on-site, making it a convenient option for those seeking addiction treatment. The clients have reported a positive experience, praising the staff's kindness and compassion. Many have mentioned that the staff genuinely care about their well-being and make them feel at home. Some clients have even praised the staff for being in recovery themselves, which makes them relatable and more effective in their roles. However, one client mentioned a negative experience with a nurse who was rude and neglectful. Despite this, the client still praises the staff for their overall kindness and care. The facility's amenities are impressive, with a private chef providing healthy meals and snacks throughout the day. The TVs in the rooms even come with headphones, allowing clients to watch their favorite shows or movies in private. The facility also has a relaxing patio area, which is a nice touch. However, there is one major issue that needs to be addressed: some clients have reported difficulties with the facility's transportation arrangements. Specifically, one client was left stranded on the street after their treatment, despite being promised Uber rides. This is a major concern and needs to be addressed to ensure that clients receive the care and support they need. Overall, the business seems to be well-run, with a compassionate and caring staff. However, the issue with transportation needs to be addressed to prevent similar incidents in the future.