The business location, Davenport City's Renter's insurance agency, is a decent choice for those seeking insurance services. The staff is generally friendly and helpful, with several customers praising Samantha's politeness and professionalism. However, some clients have expressed concerns about high prices, with one customer stating that the rates keep increasing. It's worth noting that the agency seems to be transparent about pricing, with the owner responding to customer concerns and offering possible discounts. On the other hand, there have been instances of poor customer service, with one customer experiencing difficulties with policy cancellation and another being charged despite canceling their policy. While some customers have had positive experiences with the agency, others have been dissatisfied with the service they received. Overall, the business location seems to be a good option for those seeking insurance services, but potential clients should be aware of the potential issues with pricing and customer service. The wheelchair-accessible parking lot and entrance are definite pluses. However, it's essential to be cautious and carefully review policy details to avoid any potential issues.