This location seems to have some issues with its staff, particularly with regards to customer service. Many reviewers have mentioned rude or unhelpful employees, which can make it difficult to navigate the building or get assistance with tasks. The city employees are also mentioned to be unhelpful to investors, which could be a problem for those looking to do business in the area. However, some reviewers have had positive experiences with the staff, particularly those who were friendly and helpful.The building itself seems to have some good features, such as on-site parking, free street parking, and a wheelchair-accessible entrance, restroom, and parking lot. The location is also noted to be a "transgender safespace," which is a positive feature for those who identify as transgender.The working hours are standard Monday through Friday from 8am to 5pm, with no services available on weekends. The city's website, mywinterhaven.com, seems to be a good resource for finding information about the city and its services.Overall, this location has some positive features, but the issues with staff and customer service may make it difficult for some visitors to have a positive experience. The lack of services on weekends is also a drawback for those who need to visit the building during this time.One notable issue that has been mentioned by several reviewers is the poor customer service, with some reviewers describing the staff as rude and unprofessional. This could be a significant problem for those who need to visit the location for official business or to receive services.