Tampa Bay
City of Port Richey
City Government Office
21.37
21.37
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Photos & videos
Photos & videos
Submit a review
Overall
Submit a review
The location is a city government office, and its overall performance is somewhat average. The office is wheelchair accessible, which is a positive aspect. However, there seem to be some issues with customer service, as several reviewers have mentioned being hung up on, treated rudely, or having difficulty reaching someone to address their concerns. One reviewer even reported being charged extra fees for their water bill despite not receiving their bill on time. This lack of transparency and poor customer service has led to some reviewers expressing frustration and distrust in the office. Despite the negative reviews, some reviewers have mentioned that certain staff members, such as Odilia and Suzanne, have been helpful and patient. However, these positive experiences seem to be exceptions rather than the norm. Overall, the office's quality and pricing scores are unclear, but its innovativeness score is unknown.Some reviewers have also mentioned issues with traffic, permits, and water pressure, which may be related to the office's performance or the city's infrastructure. Despite these issues, some reviewers have praised the area's natural beauty and amenities, such as restaurants and boat rentals. However, these positives are largely overshadowed by the numerous complaints about the office's customer service. One major issue that stands out is the lack of reliable customer service. Many reviewers have reported difficulty reaching someone to address their concerns, being hung up on, or being treated rudely. This lack of accountability and transparency has led to a sense of distrust and frustration among reviewers. It's worth noting that the office's performance may be influenced by the city's overall issues, such as traffic and infrastructure problems. However, the office's responsibility is to provide customer service and address the concerns of its citizens, and it seems to be falling short in this regard.
Own this business?
Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
City Government Offices
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS